Privacy Policy

1. General

G.T.M General Trading & Service (hereinafter: "the Company", "we"), operator of cocoly.co.il (hereinafter: "the Site"), respects the privacy of site users. This policy explains how we collect, use, store, and protect personal information you provide or that is collected during your use of the site. It applies to anyone browsing the site, submitting a contact form, or registering for our services.

Use of the site constitutes consent to the terms of this policy. If you do not agree, please refrain from using the site.

2. Information We Collect

2.1 Information you provide

When contacting us through the form we collect: full name, phone number, email address, inquiry subject and message content, and any additional information you include.

2.2 Automatically collected information

• IP address, browser type, and operating system
• Date and time of browsing
• Pages visited and browsing behavior
• Referrer source
• Device identifiers and basic technical information

3. How We Use the Information

• Responding to inquiries: to get back to you regarding sample requests, quotes, or technical support.
• Improving the site: analyzing behavior to improve content and experience.
• Marketing (with consent): only with your explicit consent, we send product and update information.
• Legal obligations: when required by law or by a competent authority.
• Security: detecting illegal use and preventing fraud.

We do not sell personal information to third parties.

4. Cookies

The site uses cookies of the following types: essential cookies for basic operation and saving accessibility settings; analytical cookies (such as Google Analytics) for traffic analysis, mostly anonymous; marketing cookies only with your consent, for targeted advertising.

On first visit, a consent banner is displayed. You may decline or accept. You can always delete cookies via browser settings, though this may affect the experience.

5. Sharing with Third Parties

We may share information only in these cases:

• Service providers: hosting, email management, analytics — subject to confidentiality agreements.
• Legal obligation: court, police, or competent authority.
• Legal protection: for protecting our or others' rights.
• The manufacturer Cocoly: when advanced technical assistance is required — with your explicit consent.

6. Data Security

We take reasonable security measures under the Protection of Privacy (Data Security) Regulations, 2017: secure connection (HTTPS/TLS), access restriction to staff who need the information, periodic backups, and intrusion monitoring.

That said, absolute security on the internet is impossible. In case of a significant security incident, we will notify the Privacy Protection Authority and affected users per the law.

7. Your Rights Under the Israeli Privacy Law

• Right of access (Section 13): to receive information on data we hold about you.
• Right of correction (Section 14): to request correction or deletion of inaccurate or incomplete information.
• Right to opt out of direct mail: request removal from mailing lists at any time.
• Right to withdraw consent: cancel any consent previously granted for data processing.

To exercise these rights, contact us at privacy@cocoly.co.il. We'll respond within 30 days.

8. Minors

The site and our services are intended for adults only (18+). We do not knowingly collect information from minors. If we learn we have collected information from a minor without parental consent, we will delete it immediately.

9. Policy Changes

We may update this policy from time to time. Material changes will be posted prominently on the site. The last-updated date appears at the top of this page.

10. Contact

Complaints may also be filed with the Israeli Privacy Protection Authority: gov.il

Last updated: 2026.